Terms of Service

1. What we do

This site is the front door for a single independent local roofer. You tell us about a roofing job, and we pass your details to that roofer — and to no one else — so they can contact you. We do not run a lead marketplace: your enquiry is not auctioned, sold on, or sent to several trades to bid for. We are the introducer, not the roofer — the work itself is carried out by them, not by us.

2. The work is between you and the roofer

Any quote, agreement, contract, payment and work is strictly between you and the roofer. We are not a party to that arrangement. In particular:

• Prices, timings and the scope of work are agreed directly with the roofer.
• The roofer is solely responsible for the quality, safety and completion of their work.
• Any warranty or guarantee on the work is given by the roofer, not by us.
• Obtaining any planning permission, listed building consent, Building Regulations approval or party wall notice remains the property owner's responsibility, unless the roofer expressly agrees otherwise in writing.

You are free to accept or decline the quote. Getting a callback puts you under no obligation to proceed.

3. Vetting

We take reasonable steps to check that our roofer holds current public liability insurance, and to check references and previous work. However, this is carried out on a best-efforts basis and is not a guarantee. Unlike gas work, roofing has no mandatory registration scheme, so we recommend you confirm the roofer's insurance and any scheme memberships directly before work begins.

4. Cost

Using this site, getting a callback and getting a quote are free to you. We are paid by the roofer we work with, not by you — and never per enquiry sold to a bidder, because we don't sell enquiries. You only pay for the work itself, at the price you agree with the roofer.

5. Your responsibilities

• Give accurate details about the job and your contact information.
• Only submit enquiries for genuine roofing work you're authorised to arrange.
• Deal with the roofer honestly and lawfully.

6. Our liability

To the fullest extent permitted by law, we are not liable for any loss, damage, delay, injury or dispute arising from work carried out (or not carried out) by a roofer, or from your dealings with them. Nothing in these terms limits liability that cannot be limited by law. This does not affect your statutory rights against the roofer who does your work.

7. Availability

We aim to keep the site available and to get every enquiry answered, but we can't guarantee the roofer will be free for every job or area at all times. Roofing is weather-dependent, so start dates can move for reasons nobody controls. We may change or withdraw the service at any time.

8. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. Questions? Email phil@localbusinesswebsites.uk.