Question 1

Is this a lead site? Will my details be sold?

Accepted Answer

No. Your details go to one local roofer — the one who would actually do the work — and to nobody else. There is no bidding, no panel of trades, and your number is never sold on. You should get exactly one call. It is a fair question, because most sites that look like this one do exactly the opposite. The standard model is to collect an enquiry and sell it to several trades, who then all ring you. That is why filling in a form on a comparison site is followed by four days of phone calls. This is not that. There is one roofer behind this site covering this patch. Your enquiry goes to them, they ring you, and they do the work. Nobody bids for it, nobody else receives it, and it is not resold afterwards. The commercial arrangement, since it is reasonable to ask: we are paid by the roofer we work with, not by you, and not per enquiry sold to a bidder — because we do not sell enquiries. Using the site, getting a callback and getting a quote are free to you, and you are under no obligation to proceed. On data: what you send is used to get your job in front of that roofer and nothing else. It is not added to a marketing list, it is not shared with advertisers or data brokers, and if you would rather we deleted it — because you have had the job done elsewhere, or you have changed your mind — reply to the acknowledgement email and we will. One thing to be honest about: we are the introducer, not the roofer. The work itself is carried out by an independent business, and any quote, contract, payment and guarantee is between you and them. That is set out properly in the terms and the disclaimer.

Question 2

Do you sell my details?

Accepted Answer

No. Your details go to one local roofer — the one who would actually do the work — and to nobody else. There is no bidding, no panel of trades, and your number is never sold on. You should get exactly one call. It is a fair question, because most sites that look like this one do exactly the opposite. The standard model is to collect an enquiry and sell it to several trades, who then all ring you. That is why filling in a form on a comparison site is followed by four days of phone calls. This is not that. There is one roofer behind this site covering this patch. Your enquiry goes to them, they ring you, and they do the work. Nobody bids for it, nobody else receives it, and it is not resold afterwards. The commercial arrangement, since it is reasonable to ask: we are paid by the roofer we work with, not by you, and not per enquiry sold to a bidder — because we do not sell enquiries. Using the site, getting a callback and getting a quote are free to you, and you are under no obligation to proceed. On data: what you send is used to get your job in front of that roofer and nothing else. It is not added to a marketing list, it is not shared with advertisers or data brokers, and if you would rather we deleted it — because you have had the job done elsewhere, or you have changed your mind — reply to the acknowledgement email and we will. One thing to be honest about: we are the introducer, not the roofer. The work itself is carried out by an independent business, and any quote, contract, payment and guarantee is between you and them. That is set out properly in the terms and the disclaimer.

Question 3

Is this a comparison site?

Accepted Answer

No. Your details go to one local roofer — the one who would actually do the work — and to nobody else. There is no bidding, no panel of trades, and your number is never sold on. You should get exactly one call. It is a fair question, because most sites that look like this one do exactly the opposite. The standard model is to collect an enquiry and sell it to several trades, who then all ring you. That is why filling in a form on a comparison site is followed by four days of phone calls. This is not that. There is one roofer behind this site covering this patch. Your enquiry goes to them, they ring you, and they do the work. Nobody bids for it, nobody else receives it, and it is not resold afterwards. The commercial arrangement, since it is reasonable to ask: we are paid by the roofer we work with, not by you, and not per enquiry sold to a bidder — because we do not sell enquiries. Using the site, getting a callback and getting a quote are free to you, and you are under no obligation to proceed. On data: what you send is used to get your job in front of that roofer and nothing else. It is not added to a marketing list, it is not shared with advertisers or data brokers, and if you would rather we deleted it — because you have had the job done elsewhere, or you have changed your mind — reply to the acknowledgement email and we will. One thing to be honest about: we are the introducer, not the roofer. The work itself is carried out by an independent business, and any quote, contract, payment and guarantee is between you and them. That is set out properly in the terms and the disclaimer.

Question 4

Will several roofers call me?

Accepted Answer

No. Your details go to one local roofer — the one who would actually do the work — and to nobody else. There is no bidding, no panel of trades, and your number is never sold on. You should get exactly one call. It is a fair question, because most sites that look like this one do exactly the opposite. The standard model is to collect an enquiry and sell it to several trades, who then all ring you. That is why filling in a form on a comparison site is followed by four days of phone calls. This is not that. There is one roofer behind this site covering this patch. Your enquiry goes to them, they ring you, and they do the work. Nobody bids for it, nobody else receives it, and it is not resold afterwards. The commercial arrangement, since it is reasonable to ask: we are paid by the roofer we work with, not by you, and not per enquiry sold to a bidder — because we do not sell enquiries. Using the site, getting a callback and getting a quote are free to you, and you are under no obligation to proceed. On data: what you send is used to get your job in front of that roofer and nothing else. It is not added to a marketing list, it is not shared with advertisers or data brokers, and if you would rather we deleted it — because you have had the job done elsewhere, or you have changed your mind — reply to the acknowledgement email and we will. One thing to be honest about: we are the introducer, not the roofer. The work itself is carried out by an independent business, and any quote, contract, payment and guarantee is between you and them. That is set out properly in the terms and the disclaimer.

Is this a lead site? Will my details be sold?

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